English
**Privacy Policy**
**1. Data Collection**
We collect essential information (name, email, company, shipping address) solely to process orders and provide quotes. Payment details are handled securely by third-party processors (e.g., PayPal, Stripe).
**2. Data Use**
Your data is strictly used for:
✓ Order fulfillment & shipping
✓ Technical/customer support
✓ Product updates (*opt-in required*)
**3. Data Protection**
Industry-standard SSL encryption protects all transactions. We never sell/share your data.
**4. Compliance**
Users may request data access, correction, or deletion via **wangwei@bzmagnet.net**.
---
### **Shipping Policy**
**1. Global Delivery**
We ship worldwide via DHL/FedEx/UPS. *All magnetic materials comply with IATA Safe Transport Guidelines.*
**2. Timelines & Costs**
✓ **Production Lead Time**: 3-5 days (standard), 1-2 days (expedited)
✓ **Shipping Costs**: Calculated at checkout (weight/destination)
✓ **Tracking**: Auto-emailed upon shipment
**3. Customs & Duties**
Import taxes/duties are the buyer’s responsibility. Commercial invoices provided.
**4. Damaged/Lost Shipments**
Claims require photo evidence within **7 days** of delivery.
---
### **Terms of Service**
**1. Orders & Payment**
✓ Orders are binding upon payment confirmation.
✓ Accepted methods: Bank Transfer, PayPal, Credit Card.
✓ Custom orders (e.g., cut-to-size) require 50% deposit.
**2. Liability**
» **Nantong Beizeng Magnet Technology Co., Ltd.** is not liable for:
- Improper use of magnets (e.g., medical device interference)
- Consequential damages from product failure.
**3. Intellectual Property**
All product designs, logos, and content are owned by **Nantong Beizeng Magnet Technology Co., Ltd.** Unauthorized use is prohibited.
**4. Governing Law**
These terms are governed by the laws of the People’s Republic of China.
---
### **Additional Policies**
**1. Returns**
✓ Unused items in original packaging accepted within **14 days**.
✓ Customized magnets are **non-refundable**.
**2. Safety Compliance**
» Keep magnets away from pacemakers, electronics, and children.
» Use protective gear when handling large magnets.
**3. Contact**
For policy inquiries: **wangwei@bzmagnet.net**
Address: Nantong Beizeng Magnet Technology Co., Ltd.
